Welcome to Il Panino Resto Cafe ("Il Panino", "we", "us", or "our"). We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://il-panino.com/, use our mobile application, subscribe to our services, or interact with us in any other way.
1. Information We Collect
We may collect personal information in a variety of ways, including:
A. Information You Provide to Us
- Account and Contact Information: When you register for an account in our mobile app or subscribe to our mailing list, we collect your name, email address, and phone number.
- Loyalty Program Information: When you join our loyalty program, we collect and manage information related to your participation. This includes transaction history, information from receipts you scan to claim points, your points redemption history, and a unique member account barcode for in-store purchases.
- Career Information: If you apply for a position through our "Join Our Il Panino Family" portal, we will collect your resume and any personal information it contains, such as your employment history, contact details, and qualifications.
B. Information We Collect Automatically
- Usage Data: Like most websites and applications, we automatically collect information about how you access and use our services. This may include your IP address, browser type, device type, operating system, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, analyze site traffic, and understand where our audience is coming from. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To create, operate, and maintain your account and our website/app.
- To send you newsletters, promotions, and marketing communications that you have opted into.
- To manage our loyalty program, process points, display your usage history, and provide you with relevant rewards.
- To respond to your comments, questions, and provide customer service.
- To review and process employment applications.
- To monitor and analyze trends, usage, and activities in connection with our services to improve our offerings.
3. Sharing of Your Information
We do not sell your personal information. We may share information with third-party vendors and service providers that perform services for us (such as website analytics, database management, or email marketing), but we require them to safeguard your information and use it only for the purposes for which it was provided.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable.
5. Your Rights
You have the right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or adjusting settings in our mobile app. Depending on your location, you may also have rights to access, correct, or delete your personal information. Please contact us to make such a request.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the "Get In Touch" section on our website.